Privacy Policy

Introduction

Rookash Casino ("we", "us", "our") is licensed under Curacao and operates this website. This Privacy Policy explains how we collect, use, disclose and safeguard personal information provided by players in Australia. It applies to all services, games and communications offered through our platform.

Information We Collect

We gather data necessary to register and verify your account, manage transactions and enhance your experience. This includes:

  • Personal Data: name, email address, date of birth, residential address and payment information;
  • Technical Data: IP address, device identifiers, browser type and cookies.

How We Use Your Information

Your information is processed to:

  • Open and manage your account and authenticate your identity;
  • Process deposits, withdrawals and anti-money laundering checks;
  • Ensure compliance with legal and regulatory obligations;
  • Detect and prevent fraud, collusion or other prohibited activities;
  • Send marketing materials, bonuses and promotions (you may opt out at any time by contacting us at the address below).

Legal Basis for Processing

We handle personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. For any users accessing our services from the EU/EEA, we also adhere to the relevant provisions of the GDPR.

Data Sharing

We do not sell your personal data. We may share information with:

  • Payment processors and financial institutions;
  • KYC and identity verification providers;
  • Regulators, law enforcement and audit authorities as required by law.

Data Retention

We retain your data for as long as your account is active and thereafter for a reasonable period to comply with legal, regulatory or tax obligations, typically up to five years after account closure.

Your Rights

You have the right to access, correct, delete or port your personal information. You may also object to or restrict processing. To exercise any rights, please contact us using the details below.

Cookies

We use cookies and similar technologies to improve site performance and user experience. For full details, please refer to our Cookie Policy.

Security

We employ industry-standard encryption, secure servers and regular staff training to protect your information from unauthorized access, modification or disclosure.

Contact & Updates

If you have questions about this Privacy Policy or wish to lodge a complaint, please email us at [email protected]. We may update this policy periodically; any changes will be posted on this page with a revised effective date.